It Is All About You
Well, almost half of the year has passed. As we approach the summer, filled with vacation plans, days of relaxation and cool summer breezes, let’s take a moment to reminisce and reflect on what is really important in life.
Regardless of where we live, all of us are facing challenges with our failing economy, outrageous fuel costs, and all the other pitfalls of living in our politically correct world. Maybe it is time we take a hard look at ourselves, and how we got to where we are today. What can we do to improve our situation?
As a child growing up in the 50’s & 60’s, I sometimes wander back in my mind to those days, when life seemed much simpler and straightforward. Even though we lacked some of the so called “modern conveniences”, ironically, everyone appeared to be happier.
I recall sitting around the table at supper time with my family, and manners really were important. We all ate the same meal, at the same time, while conversing about our day. It was there that much of my character was formed. My parents were not fixated on the notion that they held the power to mold my self esteem, but that I did. They never missed an opportunity to teach me a lesson, by taking advantage of every teachable moment that appeared on each horizon of my youth.
My grandmother was a bona fide Southern lady. Born in the late 1800’s, she represented everything genuine and proper in life. My moral fiber was shaped by the many wonderful mornings I spent as a child sitting at her breakfast table, as she freely shared her wisdom, which has come to be my guide post in life.
She taught me many valuable lessons, such as “your word is your bond”, and knowing “what to say, when to say, and how to say”. Another famous adage of hers was “tell me who your friends are, and I’ll tell you who you are”. Every one of those aphorisms did something often overlooked in the “me” society we live in today. Each one placed the accountability for my personal decisions in life squarely on my shoulders, which is right where it belongs.
So, why am I sharing my private background with all of you, you might ask. Having been in dentistry for a lot of years now, as many of you have, I have seen a shift in the work force, not necessarily in a positive direction. Important traits like punctuality, integrity, loyalty, and productivity are often just not there any more. They have been replaced with “anything goes”, gossiping, back biting, and quite frankly, pure and simple laziness. I have witnessed this behavior time and time again, in my experience working with various practices. This saddens me; because anywhere such misconduct exists everyone loses.
The patients must endure the frustration of the disgruntled Doctor or employee, instead of the satisfaction enjoyed by all in a real team setting, where everyone participates fully and performs at the top of their game. The practice loses countless dollars in revenue, from the disgruntled patient who feels they were misled or mishandled because they lacked understanding of treatment recommendations or financial implications. Either one of these scenarios can inhibit case acceptance, promote delinquent receivables, and devastate a practice.
Food for thought: Whenever a person chooses to cheat in life, whether it is coming in late for work, bringing personal problems into the office, gossiping about the Doctor or a co-worker, goofing off on the job, or whatever the case may be, that person loses the most. He or she will never realize the exhilarating experience or rush of adrenalin received from knowing they gave their best, or the pride felt by reaching a goal.
Remember this: To succeed in life takes commitment, hard work, and most of all integrity. anyone can perform well when someone is watching. It’s what we do in those moments that no one is around that reveals our true character. Remember the words “your word is your bond”. Always perform as though someone is watching, and you will come out on top.
Written by Elaine Dickson, Instructor
The Warschaw Learning Institute has grown to become the leading online dental office training among today’s dental professionals, adults changing careers and high school seniors.
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Contact Details:
Warschaw Learning Institute
Online Dental Office Management Courses
www.WarschawLearningInstitute.com
(888) 822-0917
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